You can discover the top Operations Management jobs and Operations Management employment opportunities in Columbus using the job listing available online. You can search for management job openings in several industries and then post your resume. Employers in Columbus post Operations and other types of management jobs locally by industry and according to the area of expertise.
Openings for Managers
Lots of openings exist in several firms in Columbus for jobs such as housekeeping managers, asset and commodity managers, senior project, operations and planning managers etc.
Duties of a House keeping Manager
As a Custodial/Housekeeping Manager you will be responsible for the supervision of all housekeeping and custodial operations. You will also have the responsibility for scheduling, staffing, development and training an hourly staff apart from handling client and customer requests of various departments that are in your charge. You will also have to manage locations comprising clean rooms and office.
Ideal candidates must have an Associates degree or three years of prior experience in a similar field or ability to manage in a diverse environment with focus on customer and client services. Prior experience in the service industry is preferred. Job aspirants must also have knowledge of all Microsoft Office applications. Knowledge of more than one language apart from English will be an added advantage and contract-managed service experience is desirable. A friendly nature and good communication skills will be other added advantages.
Project /Practice Management
Those who are seeking jobs in the aforesaid field have to manage the day-to-day tactical and operational aspects of large scale or multiple projects. They’ll have to oversee managers, review high level deliverables across varied projects, implement quality assurance procedures and implement engagement review to ensure achievement of goals for attaining maximum customer satisfaction and minimize exposure to risk across multiple projects.
Work of a Customer service Manager in Columbus
A customer services manager in Columbus should ensure that the company they work for satisfies its customers’ needs. These managers can work at different levels, from the front end of business or from the head office. Job role includes managing a team of customer services staff, helping to develop a customer service policy for an entire organization; or handling enquiries from customers face to face. The job titles in this field are varied namely corporate services manager, customer care manager, customer services manager and relationship manager. For all of these roles, customer services managers are required to meet and exceed customers’ satisfaction.
Typical work activities
The main goal of a relationship manager is to provide excellent customer service. Though his job role mainly depends on the size and type of the organization, typical activities of a customer service or relationship manager in Columbus involves providing help and advice to customers, communicating politely with them over phone, emails or face to face, using the organization’s products or services, solving customers’ problems, sorting out customer complaints or any crisis, such as ailments of customers or security issues and issuing compensation and refunds to them whenever necessary.