Several customer service job opportunities are available and you just have to refer the employment sections of the websites in New York, NY. Vacancies are available for the post of customer service executives, managers etc online and you can find plenty of such job opportunities for working in New York. Work from home job opportunities is also available in plenty for executives in New York. One can come across job vacancies for the post of executives in various areas through the job listings available online.
Work opportunities for customer executives in New York
A customer executive manager in New York has to manage a team of customer service representatives. He/She is also in charge of handling customer problems, training executives, setting sales goals, building a strong rapport with privileged customers, and training team members to meet the same, promoting sales activities, co-ordinating with sales managers, establishing and maintaining customer service policies, interacting with operations managers, retail managers, etc, monitoring customer service and inside sales activities, and coordinating with and supporting the marketing manager in relation to customer service and marketing issues. The customer executives in New York have to resort customer complaints and queries and must have enormous level of patience and a friendly nature.
Jobs in the Sales and marketing field
The job opportunities in the sales and manufacturing as well as customer service field in New York include that of marketing manager, customer service representative, customer service manager, sales representative, marketing executive, technical and customer support executive, sales executive, and assistant customer service manager, among others. Customer service managers should have a bachelor’s degree and more than three years of experience in a customer service environment.
Prerequisites for executive job positions
* Thorough knowledge and experience in search marketing with interactive background
* Negotiation skill and sales ability with at least 3-6 plus years experience
* An existing rolodex of content publisher contacts
* Keen relationship builder
* Proven ability to work independently without supervision
Customer Relationship Management Executives
In the field of customer Relationship Management (CRM) strategy, the customer service managers and executives will have the responsibility of developing a platform for managing the CRM journey. They should also concentrate on delivering critical capabilities and collaboration across channels and departmental boundaries. With respect to transformation of service, the executives will also have to convert service operations to create customer value, based on lower service cost and better customer satisfaction, through all channels and stages of the life cycle of post sales.
The executives will also be in charge of contact center optimization, ie, to improve the efficiency and effectiveness of contact center operations. Sales executives must be successful working in a fast paced, dynamic entrepreneurial environment. The job aspirants must be proven strategic solution/Staff Augmentation sales expert and has an extensive and current contact base with Fortune 500 and 1000 companies in Media, entertainment, insurance, Retail, and Financial verticals to get employed in the senior executive level.